Privacy Policy for East Tennessee Contractors

Last updated: July 2025

 

1. Who We Are

East Tennessee Contractors (“ETC,” “we,” “our,” or “us”) is a licensed general and mechanical contractor based in Crossville, TN. Our website address is https://www.easttncontractors.com.

 

2. What Personal Data We Collect & Why

 

Category What We Collect Purpose
Contact & Quote Forms Name, email, phone, project details, address Respond to inquiries, create estimates, and maintain project records
Comments & Blog Interactions Comment text, name, email, IP address, browser data Display comments, prevent spam, and improve site security
Media Uploads Photos or files you submit Display requested images; EXIF GPS data is stripped automatically
Cookies Small text files incl. login, display settings, analytics Remember preferences, keep sessions active, measure site performance
Analytics & Advertising Anonymized IP, device type, pages visited, referrers Site analytics (Google Analytics), ad performance (Google Ads Customer Match)
Embedded Content YouTube, Vimeo, Google Maps, etc. Third-party services may collect data per their own policies

 

3. Cookies Explained

  • Essential Cookies – enable core site functionality (e.g., form submissions).

  • Preference Cookies – save your choices (e.g., comment details) for one year.

  • Analytics Cookies – help us understand traffic patterns; data is aggregated and anonymized.
    You can clear or block cookies via your browser settings without affecting core site features.

 

4. How Long We Keep Your Data

  • Contact form submissions & quotes – 3 years, for customer service and project history.

  • Comments – indefinitely, unless you request removal.

  • Registered user profiles – stored until the account is deleted.

 

5. Your Rights

You may request to:

  1. Access the personal data we hold about you.

  2. Correct inaccurate or incomplete data.

  3. Delete your data (except information we must keep for legal or security reasons).
    To exercise these rights, email [email protected].

 

6. Data Sharing & Security

  • We never sell your data.

  • Third-party processors (e.g., spam filters, payment gateways, Google Analytics) receive only the data necessary to perform their services and are bound by confidentiality agreements.

  • We use SSL encryption, secure hosting (WP Engine), and routine updates to protect your information.

 

7. International & Out-of-State Visitors

Our primary market is the United States. If you access the site from outside the U.S., you consent to transferring and processing your data in the U.S. under U.S. privacy laws.

 

8. Changes to This Policy

We may update this policy periodically. Revisions will be posted on this page with a new “Last updated” date.

 

9. Contact Us

Questions? Email [email protected] or write to:
East Tennessee Contractors
6153 Plateau Rd
Crossville, TN 38571

Scroll to Top